I works on video. I works when holding focus photo button halfway down. I'm fairly sure it's the LCD sensor/ eye piece. I think it's registering my face up to it all the time. I've tried all other troubleshooting suggestions.
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My T3i had totally inoperative LCD screen. It would take pictures (although I couldn’t see them) but would not go into video mode. I changed to a different SD card and then it worked. I assume there were too many files even though there was plenty of free space. After I relocated a bunch of files from under DCIM folder the first SD card started working. gareth in Ohio
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