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Is there a way to reset the software?

I'm looking at a couple iPod touches for sale, but they have software that locks it to Mercy Health. Is there a way to completely wipe this software myself, or is it a special version of iOS from Apple that leaves it permanently linked?

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This config is set on Apple activation servers as part of the business device enrollment, linked to the device serial number or purchase order (in a way also linked to the serial number in the end). There is nothing on the device itself.

Unless you contact the business to disenroll these devices, or somehow reprogram the devices' serial number, there is no way to remove this.

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You might ask for serial #s and make sure they aren't stolen, Mercy had an incident where someone bought electronics on company credit and sold them

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Check if there's a profile installed under Settings>General

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Can't get that far. After selecting your wifi network, it takes you to a configuration screen that wants you to sign into the Mercy network.

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Have tried doing a restore, it still brings me back to the configuration after setting up wifi. Is there a way to wipe this configuration?

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Tom is probably right

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Mercy had an incident where someone bought electronics on business credit and sold them for profit, might check on serial numbers just in case. otherwise, if they were legally obtained, someone with the hospital might be able to help

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dean.vandenburg さん、ありがとうございました!
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