メインコンテンツにスキップ

The Samsung Galaxy J1, released January 2015, model number SM-J100VPP/SM-J100H.

107回答 すべてを表示

I don't remember my email address and my password for my Samsung accou

I had to factory reset my Samsung Galaxy J1 phone, but now I can't get into it because I don't remember my password to my Samsung account and it says to use the email address and password that was previously associated with the Samsung account and it keeps saying processing failed

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 6
コメントを追加

2件の回答

最も参考になった回答

Danille, You will have to try going through Samsung support since you have forgotten both email address and password. They should be able to help you at the link below, may have to have proof of purchase. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

http://www.samsung.com/us/support/

このアンサーは役に立ちましたか?

スコア 2
コメントを追加

I don't have my phone number no more it keeps asking for a code to be sent to my number but I don't have it no more

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Danielle Carter さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 3

過去 30 日: 11

今までの合計 1,771