Volume won't go up or down while turning the knob
when turning the volume button it won't go up or down. or continues going up when I am turning in the opposite direction
maureenzakrzewski , You may need a new volume switch/ amplifier rotary encoder, I would try cleaning the switch before replacing, as it seems a lot of people have success after cleaning. See below links #1 and 2 to volume button cleaning how to and #3 and 4 possible places to purchase a replacement control if needed. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
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