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The volume is all the way up on my laptop and music plays when the headphones are not plugged in to the port, but when I plug the headphones in, no music will play. How can I fix this problem?
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I would first check to see if the headphone jack is loose and try plugging it in all the way.
If that's not the problem I would next try to see if there is any debris in the jack and after cleaning that and it still doesn't work, I would then try replacing the headphone jack.
Hope this helps!!
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Hello, i usually use iphone headphone with my old hp laptop. i bought a new hp laptop and tried plugging my headphone in but it only plays on speaker still. please help
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Have you verified the headphones are in working order? Try them with another device to verify functionality.
Do the headphones have a volume control? If yes, is it set to a level that can be heard?
Last, but not least, are the headphones compatible with the device you are attempting to use them on?
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