Calls do not work. Incoming - Outgoing connect but no sound.

I have 2 Verizon iPhone 5s phones. Neither of them have a working speaker or mic only in call mode. I have tested the speaker both in ear as well as speaker phone through the recorder app. I have also tested the mic in siri and recorder mode.

Phones have both been reset to new phone, have tested the sim cards and everything.

What else could it be????

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