Can only use delicate cycle
No other functions work. Lights do not come on. Works fine with delicate only.
The Kenmore Elite HE3 is a washing machine by Kenmore.
Hi, we took the top cover off. There are 3 screws in back of top, real easy. Inside was a ribbon cable that plugged into a device in the back as well as other connectors. We unplugged and reconnected them and it worked. We think they either come loose because of vibration or just need to be reseated once in awhile but everything worked after that. Simple. Hope this helps.
If your washer has a selector switch on the control panel, make sure the button for your selection is pressed all the way in, or set properly.
Many washing machines have multiple-speed drive motors. Though it's uncommon, the drive motor may work fine on one speed but not on another. If the drive motor has failed on one speed, you need to replace the entire motor.
Thanks so much for the great help! The Ted fix led me in the right direction. My machine was doing exactly as described. I took the lid off and checked the ribbon cable. It was attached in the back properly already. I followed it to where it connected to FRONT. It went into a small rabbit hole so I poked around in it with my finger. I tried to take the front cover off (worried the whole time that I was going to damage it...) after a few unsuccessful attempts I just pushed it back into place, plugged it in and voila, all of the buttons worked.
So if anyone is trying the Ted fix and is unsuccessful try this before you screw the lid back on.
Thank you again!
The Ted fix worked for me as well.
For me, the symptoms are:
1. when I select "normal" cycle, it will switch to "heavy"
2. when I select "ultra handwash" cycle, it will switch to "whites"
For me, the key things are:
After the reattachment of the ribbon, I can select all wash cycles.
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