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Repair information for the Beats Studio 2.0 wired headphones. Originally released in 2013. Model number: BT OV STU BLK.

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Why won't my headphones charge?

I just bought my new Beats as shown above. So I took them out of the box and plugged them in and when I came home a hour or two later they still weren't turning on with only the audio cable in. I fiddled with them and they work when the charging cable and the audio cable are plugged in but not just the audio cable. I don't know what to do because I tried the reset thing for two minutes but that didn't work. Also when doing that what cables should I have plugged in the headphones. I would like some advice and help. Thx!

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I sounds as though you have a bad battery or it's not connected. Return them to the store if you can.

Good luck.

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Alec Coyner さん、ありがとうございました!
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