Help narrow down PS4 problem?

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PlayStation 4

Sony Computer Entertainmentによって製造されたPS4と通称で知られるテレビゲーム用コンソールです。2013年2月20日に製品の発表、2013年11月15日に発売されました。

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Travis Cox @traviscox39588

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投稿日: 2016年2月22日

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Help narrow down PS4 problem?

Was wondering if anyone could help me narrow down the problem with by PS4. Here is the details: the PS4 for the most part will beep, blue light will come on for a second then cut off. If you do this often enough it will then start alternate with a beep with no light and then a beep with blue light then cut off and then beep with nothing again. Sometimes the blue light will stay lit but nothing happens. Also every once in awhile it will come on and work for 2 mins or so and the screen will flicker and change color(think like lines of rainbows across the screen) then after like 2 mins the screen will go blank and the PS4 will apparently cut off but the white light will stay on. So many things going on I don't know what it is.

Edit: For the most part it seems to alternate between the "beep, then blue light then turns off" then "beep with nothing happening" in that order over and over. When it does work it's usually when I turn it on it's side or upside down and put pressure on the bottom of it. When it turns on once in a blue moon the picture is weird and the sound is distorted. I was thinking PSU but would that make the picture and sound weird?

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TronicsFix @tronicsfix

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投稿日: 2016年2月22日

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You've just got the classic turning on then back off problem that lots of PS4's have been stricken with. It's either a problem with the APU or the joints between the APU and motherboard. There is a DIY fix that you can try that will most likely work in your case. There's no way to know how long it will last, but with your symptoms it would probably last quite a while. As you've already found it's not the power supply. For anyone else reading this if you have these symptoms it's not your power supply. The power supply is very, very rarely the fix for a PS4 that turns on then back off.

Here's the guide

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Thanks,It didnt "click" that it isnt the PSU until I read your comment,if it was the PSU it wouldnt be turning on at all I would guess,I had already seen this guide and a youtube video on it that I wanted to do but I didnt know if this was the problem or something else,should I go all out can replace the thermal paste while I am at it? I dont mind digging in there lol

Travis Cox さんによる2016年2月22日

If I were you I would try this fix and see if it even works or not. If it was me I wouldn't replace the thermal paste unless the console was having a problem with getting hot or overheating.

TronicsFix さんによる2016年2月23日

Just wanted to say thanks,I haven't done the real fix yet cause I haven't got the washers yet but I took the cover off and SLIGHTLY tightened the screws that the washers go on and put a little pressure on them and it came on and has been on for 10 mins so far(the most it would stay on before was 2 mins), the picture and sound still jump to being weird for a second or 2 but I guess that is to be expected since I haven't put the washers on yet, the only thing that worries me is that it's still checking the system every time it comes on but I chop that up to it still not working right

Travis Cox さんによる2016年2月23日

Update: I put 2 pieces of tiny rubbers strips where the washers go and it has been working flawlessly for 20 mins! So should I leave well enough alone or should I still switch them out and install the washers?

Travis Cox さんによる2016年2月23日

If it's working as it then just leave it.

TronicsFix さんによる2016年2月24日

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Thanks,It didnt "click" that it isnt the PSU until I read your comment,if it was the PSU it wouldnt be turning on at all I would guess,I had already seen this guide and a youtube video on it that I wanted to do but I didnt know if this was the problem or something else,should I go all out can replace the thermal paste while I am at it? I dont mind digging in there lol — Travis Cox
If I were you I would try this fix and see if it even works or not. If it was me I wouldn't replace the thermal paste unless the console was having a problem with getting hot or overheating. — TronicsFix
Just wanted to say thanks,I haven't done the real fix yet cause I haven't got the washers yet but I took the cover off and SLIGHTLY tightened the screws that the washers go on and put a little pressure on them and it came on and has been on for 10 mins so far(the most it would stay on before was 2 mins), the picture and sound still jump to being weird for a second or 2 but I guess that is to be expected since I haven't put the washers on yet, the only thing that worries me is that it's still checking the system every time it comes on but I chop that up to it still not working right — Travis Cox
Update: I put 2 pieces of tiny rubbers strips where the washers go and it has been working flawlessly for 20 mins! So should I leave well enough alone or should I still switch them out and install the washers? — Travis Cox

Luis @luisdk 評価: 61 3 · Answer 1 · 2016-02-22T14:57:44-07:00

Luis @luisdk

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投稿日: 2016年2月22日

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Hi,

I never test a PS4, but this device is "new", looks like a power failure, maybe you should test it with a different power supply, I think the device is not getting the right ammount of "amps".

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When you say power supply you mean the cord or actually psu in the console?

Travis Cox さんによる2016年2月22日

External power

Luis さんによる2016年2月22日

I'll give it a try, thanks

Travis Cox さんによる2016年2月22日

Good luck! ;)

Luis さんによる2016年2月22日