home button works but touch id doesn't work

Hi,

I've got the same problem with my iPhone 6. Screen got replaced, home button got switched over to the new screen and home button still works but Touch ID not any more. I did some research on this problem and some sites and vloggers recommend you to replace the Home Button Flex Cable. Vloggers say that this cable is extremely sensitive. If you disconnect your Home Button, the Touch ID port on the flex cable "shuts" down. I haven't tried this myself because I can't get hands on the part right now.

As soon as I tried it, I'll confirm it.

Hi,

• Reset all settings seems to alleviate the problem works for me, sometimes it takes up to 10 goes for it to work.
• Change charging dock, I have had a few instances where doing this fixed the Touch ID
• Restore IOS, try up to 5-10 times.
• clean connector with a bit of alcohol

Report back to say if these worked for you.

Nick.

Hello I had this problem with my self. I brought a screen but a full replacement and I replaced the home button but you have to also replace the back plate from your oringnal if you have not done that then that is what you have to do

Could be a damaged rail on the logic board if you didn’t have proper ESD equipment when doing the repair. I’ve damaged a couple iPhone 7s that way and because the home button on 7 and up isn’t mechanical the phone was useless without replacing the logic board.