Why does my laptop refuse turn off when plugged in

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Asus X555L

The Asus X555L is a low budget laptop that came out in May of 2015. The model depicted in these guides is X555LA-SI305041, an Intel Core i3 laptop designed to be affordable for consumers. Similar model numbers: X555LB, X555LD, X555LF, X555LI, X555LJ, X555LN, and X555LP

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ray30usayahoo @ray30usayahoo

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投稿日: 2016年1月17日

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Why does my laptop refuse turn off when plugged in

For A few weeks now if my laptop is plugged in its impossible to keep it turned of shuts down and immediately turns back on, pull the power plug and it says off when told to if its already off and you insert the the plug boom its starting up I have done every maleware and virus check in regular mode and safe mode did clean boot turned off everything except windows and no difference while on the computer works normal Please help this is driving me nutz

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jayeff @jayeff

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投稿日: 2016年1月17日

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Hi,

Have you got the latest ATKACPI driver for your model laptop and OS?

Here is a link, select your model, then select your OS scroll down to ATKACPI and download and install. There have been numerous and various problems regarding Win10 (you don't say your OS) and Asus laptops. They have mostly been resolved by installing the latest driver from Asus. Do not be tempted to install all the various drivers available. If something works in Win10 e.g. video, Audio, LAN, Wifi Touchpad etc. leave it alone. Just do the one. It will make problem solving easier if a problem occurs because you know what you have done and what is likely to be the cause.

https://www.asus.com/us/Notebooks/X555LA...

If that didn't work try the following:

Almost all the latest BIOSs have a setting for auto power on after power is restored.

In the BIOS in Advanced Power Management (APM) look for this option

Restore from AC power loss [always OFF| always ON| last state]

Set this to your preference, Save the BIOS settings and restart the system.

Also here is a link (ignore the possibility of a mouse starting it) which details methods of finding out what started your laptop.

http://www.howtogeek.com/122954/how-to-p...

Hopefully this is of some help.

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Sorry its running win 8

ray30usayahoo さんによる2016年1月19日

Hi,

Can you try a 'System Restore' to a point just before you think that the trouble began? It shouldn't affect your data, but do a backup first, just to be safe. It will affect programs that you have installed since that date, they will not work, also any updates done to any programs e.g Anti Virus, Windows updates etc, will have to be re done. Do not do any until you see if your problem has been resolved by the restore. If it has, it was something that was installed or updated since the restore date that caused the problem. Then comes the slow process of finding out what it was. If you want to that is. You should 'update' your A/V and Windows (via Windows Update) and any program that you need that has been affected by the restore and see how it goes.

jayeff さんによる2016年1月20日

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Hi,

Can you try a 'System Restore' to a point just before you think that the trouble began? It shouldn't affect your data, but do a backup first, just to be safe. It will affect programs that you have installed since that date, they will not work, also any updates done to any programs e.g Anti Virus, Windows updates etc, will have to be re done. Do not do any until you see if your problem has been resolved by the restore. If it has, it was something that was installed or updated since the restore date that caused the problem. Then comes the slow process of finding out what it was. If you want to that is. You should 'update' your A/V and Windows (via Windows Update) and any program that you need that has been affected by the restore and see how it goes. — jayeff

Asus X555L

Why does my laptop refuse turn off when plugged in

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