When i power on the device, the display shown "Please Wait..."
I noticed the scanner bulb is moving forward little and then backward but when reached to the home position, there is the mechanical noise dala...dala...dala... continuously until it's stop.
Then displayed this error code:
Init Unable AF
See troubleshooting and routine maintenance chapter in User's Guide
Can you tell me what is the problem?
Your help is much appreciated.
Best regards,
Edwin
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Hi
Is this a brand new multifunction printer ?
If so, did it work since you bought it ?
If it never worked, it is probably packed with the moving part of the scanner locked.
In this case, the user manual should say what to do before using the scanner, i.e how to unlock the carriage of the scanner.
Hope this helps.
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Hi,
this is the old scanner but i never know it's history since it keep inside the warehouse.
i took it back wanna to use it but unfortunately found it have this problem.
Can you help on this problem?
Best regards,
Edwin
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