Touch ID no longer working
I had my screen replaced on my iPhone 5s back in August. Gradually the Touch ID stopped working.
It worked no problem when I got the phone back and was fine for a few weeks but gradually got worse and now is not working at all.
I tried a reset, hard reset and restore to no avail. I have cleaned it with isopropyl alcohol and screen cleaners etc etc, nothing worked.
I have since got an iPhone 6 so no longer use the phone, however I would like to sell the phone and would like the Touch ID to be operational. I've opened up the phone to check for a loose cable, nothing, everything seems fine, I haven't removed the home button as I don't have the confidence for this yet.
The 6 registers my fingerprint no problem but the 5s doesn't register my own or my girlfriends finger. When I ask it to set up a new fingerprint it just doesn't even register that there is a finger on the home button.
Any advice anyone? Thanks in advance.
Pete
4 件のコメント
Hold on a second. Does it say Touch ID failed, in settings?
iMedic さんによる
When I try to add a fingerprint you mean?
Peter Christensen さんによる
Yeah. In settings
iMedic さんによる
It doesn't say failed or anything, it's just waiting for me to put my finger on the home button.
Like so:
http://i1325.photobucket.com/albums/u633...
Peter Christensen さんによる