Rear camera and flash don't work

If you have already tried to update the software and this did not work, you will most likely need to replace the camera unit, follow this guide for the Rear Camera Unit

Not particularly a hard repair to do, just be careful when pulling it apart

Best of luck

Regards

I have the exact same problem recently. It started on snapchat so I deleted then redone loaded it but it still didn't work. Then I tried my camera and it worked facing my way but shots in front of me seemed to stop and the screen was black. Just now I discovered the flash doesn't work either and I don't know what to do.

i had mine replaced and it worked for three days.. now its black again and i have no clue what to do. Did check cables and reconnect it.. still nothing.. and i also did a software reset.. not working :-( Anyone has a clue??? The shop told me that the motherboard was damaged and it couldn't be fixed... but then it worked for three days after that.. now its not working again...

I have the same problem. The rear camera and the flashlight of my iphone5s is not working. When I open it its just black and has yellow triangle on far left corner saying "flash is disabled, the iPhone needs to cool down before you can use the flash" I tried series of suggested solution but still doesn't work. It's been almost a month now. What should I do?? Please. Help!!!!

Need help someone please

This solution worked for me, press the camera with your fingers hard enough that you will not break the screen, close the camera app, restart or reset all settings. I open an iPhone once and camera is plugged with a notch so it could perfectly unplug or near to it.

I need the flashback camera ,please can you fix it ?

Elena,

iFixit is a large community of: users who want to fix their own devices, semi-professional and professional technicians who come here offering advice and sometimes seeking it, and a small core of employees who keep the site up and running, do the tear-downs and run the store, etc.

It’s not intended as a place to find a repair technician to fix your phone (although many of us probably could) but rather as a resource if you want to fix it yourself.

If if you are seeking advice, please provide more information. What type of phone? How long have you had it? What is the problem, exactly? How did the problem first arise? Was it dropped, exposed to water, or anything else that might have triggered the issue? Did it stop working all at once, or gradually over time?

If you’re looking for someone else to fix it, you’re better off searching for a local repair shop or a mail-in provider (they’ll want the above information.) Be sure to ask questions before handing over your phone, and to do a complete backup of everything on it. Questions to ask include: have you fixed my phone type before? How many times? How often have customers come back with more problems after a repair? What kind of warranty do you offer? Do you have past customers I can talk to? What kind of repairs do you do? (e.g. Some people can fix almost any problem, including problems with the circuit board. Others mostly replace broken parts. Both can be excellent; it depends on what you need). And finally, what happens if you can’t fix my phone?

Best wishes and good luck!