メインコンテンツにスキップ

Won't charge battery, sometimes powers off when battery installed

Hello! I've got a 15" 2GHZ Core Duo aluminum Pro that works 100% perfectly on AC power if there is not a a battery installed. When a battery is installed, the computer often dies suddenly in the middle of the boot process, although with some batteries it doesn't do this. I've tried several known-good ACs and batteries, so I know those aren't the issue. Removing and installing batteries when the computer is on also seems to make it cut off occasionally. The computer is not charging batteries either. I'll get the lightning bolt indicating it's charging, but it will eventually turn to an X. The light on the DC-in shows amber, so it's as if it thinks it's charging, although it isn't. It also won't run off of battery power with the AC disconnected. Again, the laptop works 100% fine when a battery isn't installed.

Normally I'd say it's the DC-in/sound board, but due to suspicious factors (power cutting when a battery is installed while on) I'm wondering if it might be something else, maybe a short or a connection issue? This machine was working fine for weeks, and the customer just returned it with this issue.

I took a look inside, and there's nothing obvious. The internal battery connector is secure and looks fine. Any ideas? I just have a hunch that it's not the DC-in, although maybe I'm just in denial that I need to spend $50 and replace it. :-)

Also, and not to overly complicate this, but one of the two little "posts" inside the battery compartment that the battery is supposed to lock into is broken off, however I don't think this is the issue, as the battery is still secure, and the behavior still persists when I make sure to hold the battery firmly in place, etc.

Thanks!

回答がありました! 回答を表示 同じ問題があります

この質問は役に立ちましたか?

スコア 2
2 件のコメント

By the way, you and Mayer take the cake for tough questions. :o) +

さんによる

Ain't that the truth. +

さんによる

コメントを追加

1 件の回答

ベストアンサー

Hello RDK. This sounds pretty peculiar, but I would venture to say theres a short between the battery connection and the Logicboard. It's the only possible explanation if the machine works fine in DC Power and seems to replicate the issue with known good batteries. I work on Fire Alarm systems, and it's not directly related to computers, but I can tell you that most odd behavior in circuits is caused by reversed polarity or shorts. Try replacing that connector and cabling. If that does not help, then you might have to face the fact that a DC board replacement is in your near future. ;o)

このアンサーは役に立ちましたか?

スコア 3

6 件のコメント:

+

さんによる

Thanks Majesty! I'll try replacing the connector.

さんによる

No prob. RDK, Hope u get this resolved.

さんによる

Sorry for forgetting to accept this earlier! I ended up replacing both the battery connector and the lower casing of the laptop at the same time (since one of the clasps holding the battery in was broken), and after that the problem disappeared. Thanks again!

さんによる

Glad you got it resolved RDK!!

さんによる

1以上のコメントを表示

コメントを追加

回答を追加する

rdklinc さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 3

今までの合計 2,288