Lens is stuck and camera won't turn on properly?

I had the same problem with my Sony a5000. My lens was stuck and the screen on the back was black, even though it would turn on and off. My battery seemed to be overheating, so I took it out for about an hour, popped it back in, and then pressed the Menu button for 5 seconds and then turned on the camera. My problem was solved after that and everything seems to be working fine for now.

Hi, i had exact same problem. If reset does not work, try this. When u turn it on can u feel your camera trying to pull lens in? Its part of its start up function. This worked with my wife's.

1. Push on button, and listen.

2. When motor stops and u cant hear it, pop battery and replace fast, and turn on again.

3. Repeat this process a few times, my wife's went in and worked fine on the 4th or 5th try.

Hope this helps

The only answer to the question was you have to change the battery or else you have to recharge to fully..Next is you put your fingers on power button and picture shot button and press at a time .Try like that.put some pressure on lens also..Don't put much effort..Good luck

take the battery out and then hold down the power on button for 15 seconds. Put the battery in and then try switching it on, hope it works, it did for mine

I have the same problem did you get any solution?

After viewing a video of someone with the same problem, I tried gently yanking on the lens. It worked! It closed itself after a couple of tugs. It's working fine now.

good morning sir, sony cyber shot dsc-hx1 lens stuck, please solution

My camera is new, had it yesterday so the battery is still working fine.

I was able to take pictures earlier today but when I zoomed in, focusing became a problem, it couldn't take clear pictures and so I turned it off.

When I turned it on, it showed me cybershot and nothing else worked.

I tried removing the battery and putting it in, still didn't work.

I tried to reset, it didn't work. Still showing me cybershot

I noticed the battery is hot.... Please what can I do?

My Sony camera lence was stucked tody can anyone help me please please please please please

I've just had the same problem today and I noticed that the camera on the left hand side was a bit warm. I left the camera for about an hour to cool down with the batteries out and when I turned it back on everything went back to normal. Hope this helps anyone else in the future.

Hi

I tried mine holding the power button on for 15 seconds. And turned in but no luck still lens are stuck out and phone is dead only. Can some one suggest?

I left the camera for about an hour to cool down with the batteries out and when I turned it back on everything went back to normal. Hope this helps anyone else in the future.

I have a Sony DXC-HX90-V Cybershot camera. When turning on the camera, I applied a little pressure to the front of the lens so that it retracted a bit on startup. When I turned it off, still applied pressure and got a bit more of retraction. Had to pop battery out and in to be able to turn it on again each time. Repeated until eventually the lens retracted completely, after which it worked properly!