purchase used MacBook Pro
i bought a used macbook and when i try to update at apple store it ask for the password, the problem is, another name, not mine is in the ID window and locked
i cannot remove the name so i cannot use my ID and password?
Update
I bought the macbook pro at a pawn shop dealer everything is legit i was told to erase the HD and reinstall it from my external HD then down load a new app store and this should work is this true?