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iPod won't turn on!

Hi,

My iPod wont turn on. It's showing the apple logo with a black background on the screen. What should I do?

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first of all: what iPod do you have??

i would try to hard reset it first: toggle the hold switch to on and then to the off position, press and hold the menu and the select button at the same time until the iPod restarts (will take around 6-10 seconds)

(if you have an iPod touch - you need to press and hold the home and the sleep button instead of the menu and select ones)

if that won't help - you have to restorethe iPod with itunes.

put it into disk mode

Putting iPods with a Click Wheel into disk mode

  1. Before placing the iPod into disk mode, you should verify that it is charged.
  2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
  3. Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
  4. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
  5. Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"

If you have an older iPod model without a Click Wheel

  1. Before placing the iPod into disk mode you should verify that it has a charge.
  2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
  3. Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod all your music and data files are saved, but some customized settings may be lost.
  4. When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
  5. Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"

To return it to its normal operating state, you will have to reset iPod.

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I think its the on/off (hold button) switch with the menu button presses at the same time?

here's a link

http://support.apple.com/kb/TS1383

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thanks for the help! still wont work so something must be really wrong with it. oh and its an iPod nano, thanks again.

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did you try to put the iPod in disk mode and then restore it ?

some nanos (mostly 4th gen.) stuck there with a different problem - the have the video out always activated - i have not find anything to change that setting, also has nobody wrote that he might tried it with the apple video cable (it needs the newer dock connector cable) - but from there on, it might get problematic. i never had one of those defective devices - it could come from almost anything, a faulty resistor, a fluid damage on the dock connector and so on.

to check if your nano is stuck in video out mode - reset the iPod and right after the reset, press and hold the menu and rewind buttons.

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This is happening because of a faulty battery, or because of an accident. have there been any recent water/liquid spills that you are aware of? It could also be because of being exposed to a quick movement or a drop. Done that? Also, have you at any time had it out in hot weather or really cold weather? If none of these seem to ring a bell, it's probably the battery, as it could have been used and charged up too often. Thats why you should NEVER charge your device up unless it's going to be a full charge because this will wear out your iPod's battery!

How long have you had this iPod?

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Cristy さん、ありがとうございました!
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