Password request keeps repeating after reset
Customer could not get into machine with his password. He attempted a 10.6.3 system installation and did not finish.
I used a retail 10.6.3 disk and reset the password. Then reinstalled the system. The machine boots up to the log in screen, takes the password, the screen goes to blue then back to the login screen again. I've seen this before but forgot how to fix it. I used the DVD again and reset the password again, same thing. Zapped the PRAM. I don't think this is an EFI issue. I don't want to save data and wipe the drive unless I have to. Does anyone remember how to fix this issue?
Dan, I removed the battery, disconnected the PRAM battery. Changed the RAM configuration. Let it sit overnight. Zapped the PRAM again, started both in Safe Mode and regularly. Got the same results. Login screen comes up,I enter the password, screen goes to blue then the login comes back up with no error messages. I've run Disk Utilities from the DVD with no problems. I'm stuck. Any ideas?