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iPhoneの5代目となるiPhone 4S。このデバイスの修理は比較的簡単で、スクリュードライバー、開口ツールと忍耐が必要です。GSM/CDMA / 16, 32, 64 GB / 白と黒

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Having somewhat intermittant loss of sounds. Is it fixable?

My iPhone 4S has lost it's sounds (keyboard, videos, Pandora) but sometimes the keyboard will briefly sound. It does ring and I do hear texts but I think sometimes it doesn't as I miss calls when I should have heard them ring. The volume buttons don't always work/display. Once in a while the screen goes black but then comes right back on where I was. The speed seems sluggish. I took it to the Apple store who looked at the moisture indicator which was red and said that was my problem. I have never had this wet except for some very little water by that I mean more than a few drops but nothing that touched the entire phone or depth. It was hardly anything. They tested the battery and said it was bad. This is a replacement phone sent me several years back and the battery has never been better than it is now so not sure if she just wanted to get me to buy a new phone but obviously didn't want to run diagnostics. What is the prognosis. Anything that can be done? Maybe it's a coincidence but I noticed it after we left our charger at a hotel (had the cord) so bought one at the airport. However, my husband's phone is fine.

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It does sound like symptoms of water damage , but before we go there, why not try a full restore/ reset of your iPhone, preferably through iTunes just to make sure its not a software issue.

Backup your iPhone first ,either through iTunes or icloud. Next,in conjunction with itunes, put it in DFU mode (google DFU mode if you are not familiar ). This will re-install the latest version of iOS 8.1.3. If this doesn't help then it may be time to consider hardware issues.

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Thanks. Will do.

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That didn't work.

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If the restore didn't work then we would have to look at it being a hardware issue. You mentioned that the clerk at the Apple Store said the moisture indicators are red and the erratic behavior also points to water/ moisture damage. So at this point you can either try to disassemble the phone and lock for any water damage and try to repair or send it to a reputable professional for repair.

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Clean the iPhone charging port very well with isopropyl alcohol and a clean toothbrush. See if this fixes it. If not, consider replacing the iPhone charging port with flex cable, it contains the lower mic and the home button flex connector, all a single part.

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Even さん、ありがとうございました!
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