Why is my sound not working at all?
I have tried messing with the volume button and sound under settings, but I still hear no sound coming from speaker.
Released September 2013 / Black, Blue, White or Pink Casing / 4GB of memory.
Hey, try toggling the volume button to make sure the device is turned all the way up. Make sure you feel a click as you press either the volume up or volume down button. If there is no click, then your volume buttons need to be replaced. If this is not a suspected cause, try plugging in other audio playback devices such as speakers or headphones. If these work, then your internal speaker is faulty and needs to be replaced.
Troubleshooting guide here:
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