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Why won't my WiFi work?

I have been trying to connect to the WiFi on my home network with my Kindle Voyage, but it won't connect. I know the login information is correct, but it won't work. What should I do?

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First, make sure that you can log on to your network with another device. If other devices are also unable to log on, then your problem is probably the network itself. If that is the case, try resetting your router or contacting your internet provider if that fails to work.

If the Kindle Voyage is the only device that cannot connect, there may be a problem with the WiFi antenna inside the device. Go back to the Kindle Voyage device page and click on the link to the WiFi antenna repair guide. Using the guide as a reference, open the device up and make sure that antenna is connected properly. If it is not, try re-connecting it and see if the problem is fixed. If the antenna is still not working, it will need to be replaced.

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where can you get a new antenna for a kindle fire hd?

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I had this problem. Nothing to do with the antenna - the Kindle WiFi antenna worked fine.

Turns out the Kindle Voyage, and other Kindles as well, can't cope with the way my (Virgin) router does dynamic allocation of network addresses in a password protected network.

The only solution I could find that worked was:

1. Set up an extra 'guest network' on your WiFi router. Call it something like 'our Kindle network'

2. On that network only, turn off the password protection

3. On that network only, in the router setup, turn on 'MAC Address Filtering' and choose the option that accepts (as opposed to blocks) the designated MAC Addresses.

4. Find the 'MAC Address' of the Kindle, in the Kindle Settings menu.

5. Type the MAC Address of the Kindle into the 'allowed MAC Addresses' list in the router.

6. Repeat if required for other devices.

This has worked perfectly. It remains secure because only the allowed devices (defined by the MAC Addresses stored in the router) are allowed on that network. All other devices are blocked. Your normal WiFi network(s) is(are) not affected and stay password protected as before.

(The MAC Address is a hardware identifier unique to each device, so you'll need to change it if you get a new Kindle.)

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Worked perfectly!

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Thank you!!!! I was trying EVERYTHING for 2 hours to get my Kindle (keyboard) to connect and nothing. I tried your method with the ip address and it connected perfectly! Thanks

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You can easily fix this issue by following these steps:

1. Restart the Kindle Device - Universal and the first thing to do whenever kindle face any problem be it kindle fire won’t charge or kindle can’t connect to Wi-Fi, simply restart your Kindle.

2. Restart your router - If the problem persists, next you can try to restart your router. If possible change DHCP IP to a static IP address when you restart your router.

3. Walk nearby your router -If you are sitting far away from your router the, chances is you are in the weak signal zone or dead zone.

4. Choose Channel 1-11 -Ensure your wireless router setting for channels preferences are set to use Wi-Fi channel from 1 to 11. For more help on your wireless router settings, you need to approach your ISP or the router manufacturer.

5. Restore Factory Settings - It is more of a technical solution that could fix countless issues in mobiles and tablets. Restoring your device to factory reset enables many users to connect to the Wi-Fi network successfully.

I hope these steps will help you. If still you face any error then you can read this guide on '''kindle won't connect to wifi'''.

For further any help contact '''Kindle help guides'''.

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This did not work. The only thing that worked for me was using the MAC Address method (above).

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You can easily fix this issue by following these steps:

1. Restart the Kindle Device - Universal and the first thing to do whenever kindle face any problem be it kindle fire won’t charge or kindle can’t connect to Wi-Fi, simply restart your Kindle.

2. Restart your router - If the problem persists, next you can try to restart your router. If possible change DHCP IP to a static IP address when you restart your router.

3. Walk nearby your router -If you are sitting far away from your router the, chances is you are in the weak signal zone or dead zone.

4. Choose Channel 1-11 -Ensure your wireless router setting for channels preferences are set to use Wi-Fi channel from 1 to 11. For more help on your wireless router settings, you need to approach your ISP or the router manufacturer.

5. Restore Factory Settings - It is more of a technical solution that could fix countless issues in mobiles and tablets. Restoring your device to factory reset enables many users to connect to the Wi-Fi network successfully.

I hope these steps will help you. If still you face any error then you can read this guide on '''kindle won't connect to wifi'''.

For further any help contact Kindle help guides.

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Connor Weirich さん、ありがとうございました!
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