Can't hear my phone calls. How to fix it?
I live in Ukraine. My friend from California bought iphone 6 and brought it to me, so have no possibility to return it back to Apple, we haven't got autorized apple distributors.
After unboxing I recovered it with my iphone 5s backup . And tried to make a call, all I heard was Nothing. Another person always hear me well but I don't hear anything even if I switch to the speaker and headphones as well.
I tried to use skype. it works I do hear everything. So made a conclusion that my earpiece works as well as speakerphone, because it works in youtube app and etc.
What I've already tried:
- Restore it from iTunes (3 times)
- Tried another sim card of another carrier.
- My sim card works in iphone 5s, checked all the problems might be related to carrier.
- Chatted with Apple support (2 consultants, 1 supervisor, all options exhausted)
I found smth related to my question here I can't hear my phone calls unless I put it on speaker., but in my situation speakerphone doesn't work also while calling and I'm sure my earpiece is not broken, it's some kinda software bug, that makes my phone a brick
Maybe smb have faced with such issue and can suggest something valuable,
p.s. sorry for my English