Display is empty battery, usb plus with an arrow and a charge icon. It won't turn on, 20 sec rule does not work, even if I get it to change the screen it reverts to this battery one. Someone must have had the same error message before?
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Did you try another charger cable? sounds like its not making full contact.
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yes I tried 3 different ones and I think you are right, it isn't, but I can't make it take it up, and I tried the 20 or 30 sec reboot, with no change. I think the battery ran right out and may be it is now damaged in some way. I phoned Amazon kindle help and they said it is defunct and I needed a new one. But it seems to me that the lifespan is not that long, as this is the 3rd one I will have had in a matter of 3-4 years.
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