June, 2019, Fire HD 8, like new. I had my tablet in my bag and left the screen on while walking inside with my hands full. I use Amazon Music in the car with the device. I heard a lady mumbling letters and repeating herself. I didn't think anything of it until a day later I attempted to use the tablet. Oh boy! This was much worse than the showroom screen or whatever it's called. I almost lost it. The lady won't stop, the app is all over the place. I am glad I found this thread. I tried asking Alexa all kinds of things hoping to pull open the settings, app, or menu. This was painful. The timing of the taps and the way you tap is very important. I wish you luck. It is a test of true sanity, or what remains.
Alexa had NO IDEA WHAT VOICEVIEW IS. She told me it did not exist on any of my smart devices. (Obviously). I was able to search in the safari search bar for the app. I was then able to press on MY STUFF which is next to WEB and AMAZON (IT WILL SEARCH THOSE PLACES) It said, NO RESULTS FOR VOICE VIEW. I PRESSED THE BLUE HYPERLINK FOR HELP. THE screen came up next with voiceview clear as day, running and on. I switched it OFF.
With patience and a little savvy tech work, you'll get it!!!