won't suck the water up out of the carpet
My hoover steam cleaner just stopped sucking the water back up out of the carpet. the return bin is empty
I would check for a break in the vacuum lines, hoses and clamps.
Try cleaning the return canister float ball. If it is stuck in the up position the machine will not make vacuum.
Check the gasket under the dirty water tank. If there's not a good seal/broken gasket, it won't have good suction.
Check the dirty tank, the back flap that you attach the hose too. Mine flipped out when I dumped the dirty water tank, pull it up , then back down, make sure you can't pull it forward, that should do the trick.
I had this problem and I didn’t have the clear front piece latched underneath properly.
My spinbrush 50 worked fine for about 5 minutes out of the box. After the first dirty water dump it stopped sucking because the yellow float “ball” would immediately go up and stop the flow. I found that the sleeve filter over the yellow float was indeed the culprit (as stated in a previous post). It restricted the airflow just enough to cause the problem. I tried rinsing the filter really well but even a little bit of air constriction was too much. I took it off completely and that did the trick. I don’t know what long term effect this might have on the machine, but it’s a good short term fix. Btw, if you have a lot of foam in the dirty water it will cause the same problem - the yellow float will stay in the up position and stop the suction. In this case dumping the dirty tank and rinsing out the foam will fix the problem.
On our Hoover Smartwash+, we had only used it 3 times then suddenly the house to clean furniture and stuff had zero suction. Our issue was the middle plastic container wasn’t fully on so all the air was escaping or not working (took us hours to notice that was the issue). Once we took it off and put it back on it started working strong again.
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