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I can't open Samsung apps. It keeps saying "check network connections," but I am already connected to Wi-Fi. Then a second message appears and says "Cannot find your location. Please check device settings." I've checked to make sure my location settings are all ticked and that my Wi-Fi is connected. Can someone please help?
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I had the same issue on my Galaxy Tab 2—easy fix in the end.
Go to settings > Applications > Samsung apps > clear data/cache
That's it! When you open Samsung apps, it then asks for you to accept the terms & conditions for use. :-)
Ramesh have you tried downloading Google play store through your web browser at https://play.google.com/store/apps/detai...
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Ty Taj that has been driving me bonkers for days now, followed your instructions and it worked,
Thanks taj. Did what u said and it worked a treat, it had frustrated me for a week, I had tried that method earlier in the week but I also removed the update aswell.and obviously that didn't work for me.
I can now take my tablet on a camping trip in a few weeksand enjoy watching all the videos I got from the video hub.
Cheers mate
This helped me also Taj,
Could you help me how to install Google play in my new tab? It didn't come as factory installation?
I have S Suggest but its not working and its saying "Check other Samsung Apps" installed properly.
Thanks
Ramesh
I have had issues with my Galaxy Tab 2 10.1 and Samsung Apps since the day I got it! I have just deleted cache and data as recommended by Taj and have done the update and it's working! Thank you SO much!!
Hi linushka my name is Tamara I only know so far about the galaxy tab 2 as I brought one for my son Taj but I will be buying my other son the tab 3 later this week so will let you know when ive had a look :)
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I just fixed this problem on my tablet recently. Go to your SETTINGS, if your device is similar to mine (Galaxy Tab 3 7.0) look under the section labeled SYSTEM in your settings and you will find a tab named DATE AND TIME. Click it, and you may notice that your date and time is more !@#$%^ up than Richard Simmons in a dick forest. SET your DATE, TIME, and TIME ZONE. Your settings should be saved. Exit SETTINGS, reset your tablet (power off and back on) and try to connect to Google Play again. This should work and make your pulse beat faster than a pedophile in a clown suit. If this doesn't work, may I suggest making an appointment with Richard Simmons?
I just fixed this problem on my tablet recently. Go to your SETTINGS, if your device is similar to mine (Galaxy Tab 3 7.0) look under the section labeled SYSTEM in your settings and you will find a tab named DATE AND TIME. Click it, and you may notice that your date and time is more fuzzed up than Richard Simmons in a dick forest. SET your DATE, TIME, and TIME ZONE. Your settings should be saved. Exit SETTINGS, reset your tablet (power off and back on) and try to connect to Google Play again. This should work and make your pulse beat faster than a pedophile in a clown suit. If this doesn't work, may I suggest making an appointment with Richard Simmons?
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Lol lol lol lol
You sir are a scholar and a gentleman! My apps all stopoed casting to my chrome cast from my tab 2.
The date and time where FUBAR After I set it to the correct date. It worked!
I doff my cap to you sir.
OMG, this is ridiculous. Cleared my entire cache, took the tablet to a computer repair shop where I was advised to do a factory reset or purchase a new tablet only to find after two days of trying THIS did the trick. GREAT suggestion
Thank u key.....it worked...changed time and time zone& it worked but few applications gone...like viber , facebook messenger + 1....any solution for that.
best regards
zahid irfan
another thing i have tab 2 .7..gtp 3100....4.04
regs.
zahid
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Just had another look with the update you can still clear the data cache ----- pull you finger down from the top of the screen ---select the clog top right hand side ---- on the left hand side scroll down to the application manager select this ----- scroll down till you find samsung apps select this --- you then select both clear data then cache ---- hopefully when you go open the samsung app it will reboot for you
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John if you dont have samsung apps in your application manager then it may have been uninstalled you will have to reinstall see amsung apps through your web browser
Thank you...clearing the data did it for me! Thanks for posting that up!
I don't have a data cache to clear
Still says I am not connected
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Don't use your modem's WIFI
for sign in samsung account over your samsung tablet !!!!
Open your Cellular phone's "Personal Hotspot" lets you share the cellular data connection over wifi.
Use that wifi connection; samsung account will be worked.
stupid samsung !
ferhat tas
electronics engineer
Turkish Petroleum Co.
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also for anyone having this issue after not using the tablet for sometime. if the battery is completely dead it may have reset the time and date. if the time and date are incorrect you will experience the same problem. go to settings time and date and update.
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The date and time whack out has been my issue! It solved my problem immediately. Now if I could just figure out why it does this...
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Update you samsung APPs and search for SNS Provider it should upgrade the API´s and fix the problem, it works for me...
Cheers
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Where would I find SINS provider
SNS PROVIDER. where would o find it on my tab 2
you can check on Settings. or maybe a system update is required.
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My Samsung is galaxy tab 2 7.0 after I restore factory is stop . Does not allow me to download any apps. I don't know what to do. Try to found clean data and cache but can not found. What to do. Please help!!!!!!
i had the same problem. DO NOT DELETE anything, just change your time and date, simple :) turn of and on your tablet , and it will work !! :)
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make sure the time and date are correct i had the same problem for a few months and all i had to do is just fix the date this may help im sorry if it does not work but give it a try
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Bought new phone today. Trying to install an app. It just spins forever. What's going pn?
Time and date are correct
Time an date is correct what do u recommend
I had same issue… I switched from my 2.4Ghz to my 5Ghz spectrum. (figured it could be interference between the channels) this resolved the issue for me.
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How do I switch 2.4 to a 5GHZ
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34 件のコメント
I'm having the same problem have u managed to resolve yours? Thanks
Natalya さんによる
I also have the same problem. It happened after I reset my tab 2 10.1 back to factory setting. I think its something to do with the new updates
Philip Cleghorne さんによる
I have same problem cannot connect to Internet, tried everything others suggested online. I called samsung we troubleshooter no success was told it's an internal problem but if course you can get in the back of the tablet, made that way for a reason, and that is so samsung can make more money. Called their out of warranty repair number was told it's the motherboard they will have to put $159 hold on credit card and it would cost $99 to fix. This tablet stopped connecting a year after purchase, paying for repair not worth it. This is a bad product, wouldn't recommend it's purchase to anyone. Need class action lawsuit to get our money back.
Jeannette Summers さんによる
Im having the same brob with everyone it keeps saying that there is no connection huh...
Amelia Nicholson さんによる
I download an apps and it says network failure
mfolk63 さんによる
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