Why is my iPhone 4 not charging or being recognized in iTunes?
Okay, so I have a customers iPhone 4 AT&T. She told me it got wet, but none of the water damage indicator stickers have turned red. It displays the 'Connect to iTunes', and while restoring it, it almost finishes, but then stops. It will sit on the red battery symbol charging for about a half hour, then it will display 'Connect to iTunes'. If unplugged, the process starts over and will sit there for an additional half hour. When connected to a computer, it isn't recognized by the computer or iTunes. There was some corrosion and visible damage on the dock connector, so I replaced it. It still took about a half an hour to charge and display connect to iTunes, but I'm letting it sit for another half an hour to see if it will hold the charge. Any ideas? I will update you after I unplug the phone and try to transfer it to my computer.
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2 件のコメント
Okay, I unplugged it and it did in fact lose all power. Now I have it plugged into computer. Hoping that this time computer will recognize it with the new docking port.
Alex さんによる
Have you tried replacing the battery? It sounds like the battery may also be having some issues as well.
Mike さんによる