Try starting the phone in [link|https://www.hardreset.info/devices/samsung/samsung-galaxy-a04e/safe-mode/|safe mode] and then use WiFi or data and check if it works OK.
If it does, what may be happening is that when you're using the phone in normal mode, apps may be downloading in the background unbeknownst to you, slowing the system down and possibly causing it to hang.
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Go to the ''Data Saver'' and ''Mobile data only apps'' sections on p.64 & p.65 of the [link|https://downloadcenter.samsung.com/content/UM/202210/20221021140338037/SM-A042F_M045F_UM_MEA_SS_Eng_Rev.1.0_221012.pdf|user manual] to view how you can control what apps connect to the internet when you want it to, not when it wants to.
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Go to the ''Data Saver'' and ''Mobile data only apps'' sections on p.64 & p.65 of the [link|https://downloadcenter.samsung.com/content/UM/202210/20221021140338037/SM-A042F_M045F_UM_MEA_SS_Eng_Rev.1.0_221012.pdf|user manual] to view how you can control what apps connect to the internet when you want them to, not when they want to.
Try starting the phone in [https://www.hardreset.info/devices/samsung/samsung-galaxy-a04e/safe-mode/|safe mode] and then use WiFi or data and check if it works OK.
+
Try starting the phone in [link|https://www.hardreset.info/devices/samsung/samsung-galaxy-a04e/safe-mode/|safe mode] and then use WiFi or data and check if it works OK.
If it does, what may be happening is that when you're using the phone in normal mode, apps may be downloading in the background unbeknownst to you, slowing the system down and possibly causing it to hang.
-
Go to the ''Data Saver'' and ''Mobile data only apps'' sections on p.64 & p.65 of the [https://downloadcenter.samsung.com/content/UM/202210/20221021140338037/SM-A042F_M045F_UM_MEA_SS_Eng_Rev.1.0_221012.pdf|user manual] to view how you can control what connects to the internet when you want it to, not when it wants to.
+
Go to the ''Data Saver'' and ''Mobile data only apps'' sections on p.64 & p.65 of the [link|https://downloadcenter.samsung.com/content/UM/202210/20221021140338037/SM-A042F_M045F_UM_MEA_SS_Eng_Rev.1.0_221012.pdf|user manual] to view how you can control what apps connect to the internet when you want it to, not when it wants to.
Hi @leulleuleyasu
Try starting the phone in [https://www.hardreset.info/devices/samsung/samsung-galaxy-a04e/safe-mode/|safe mode] and then use WiFi or data and check if it works OK.
If it does, what may be happening is that when you're using the phone in normal mode, apps may be downloading in the background unbeknownst to you, slowing the system down and possibly causing it to hang.
Go to the ''Data Saver'' and ''Mobile data only apps'' sections on p.64 & p.65 of the [https://downloadcenter.samsung.com/content/UM/202210/20221021140338037/SM-A042F_M045F_UM_MEA_SS_Eng_Rev.1.0_221012.pdf|user manual] to view how you can control what connects to the internet when you want it to, not when it wants to.