[image|2554502]
[image|2554507]
The webcam has never worked on this laptop for a while, and I did get it going for a while. However, the camera has since died again, and has been dead for a few months - I just didn’t want to deal with it at the time.
So far, here’s what I tried:[br]
* Reset the BIOS back to defaults - no changes.[br]
* Swapped the camera (KG used) - no change, did not swap the cable.[br]
* Reset the BIOS again with a new camera - again, no change.[br]
* Checked the port security settings - no issues found, and the BIOS reset fixed anything that may have been wrong.[br]
* Pulled the CMOS battery to fix a black screen/fan at full speed issue - unintended 3rd BIOS reset, with no change.
Short of replacing the cable and webcam into a “known good” shell I can move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor. I will not buy new parts that I do not have in stock, as this means the machine is being retired in a few years but still works.***
[image|2562734]
@jayeff it doesn’t let me choose. There may be an issue with the cable/camera or motherboard. To quickly rule out the motherboard I’m swapping it all.
The webcam has never worked on this laptop for a while, and I did get it going for a while. However, the camera has since died again, and has been dead for a few months - I just didn’t want to deal with it at the time.
So far, here’s what I tried:[br]
* Reset the BIOS back to defaults - no changes.[br]
* Swapped the camera (KG used) - no change, did not swap the cable.[br]
* Reset the BIOS again with a new camera - again, no change.[br]
* Checked the port security settings - no issues found, and the BIOS reset fixed anything that may have been wrong.[br]
* Pulled the CMOS battery to fix a black screen/fan at full speed issue - unintended 3rd BIOS reset, with no change.
Short of replacing the cable and webcam into a “known good” shell I can move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor. I will not buy new parts that I do not have in stock, as this means the machine is being retired in a few years but still works.***
[image|2562734]
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@jayeff it doesn’t let me choose. There may be an issue with the cable/camera or motherboard.
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@jayeff it doesn’t let me choose. There may be an issue with the cable/camera or motherboard. To quickly rule out the motherboard I’m swapping it all.
The webcam has never worked on this laptop for a while, and I did get it going for a while. However, the camera has since died again, and has been dead for a few months - I just didn’t want to deal with it at the time.
So far, here’s what I tried:[br]
* Reset the BIOS back to defaults - no changes.[br]
* Swapped the camera (KG used) - no change, did not swap the cable.[br]
* Reset the BIOS again with a new camera - again, no change.[br]
* Checked the port security settings - no issues found, and the BIOS reset fixed anything that may have been wrong.[br]
* Pulled the CMOS battery to fix a black screen/fan at full speed issue - unintended 3rd BIOS reset, with no change.
Short of replacing the cable and webcam into a “known good” shell I can move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor. I will not buy new parts that I do not have in stock, as this means the machine is being retired in a few years but still works.***
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[image|2562734]
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@jayeff it doesn’t let me choose. There may be an issue with the cable/camera or motherboard.
The webcam has never worked on this laptop for a while, and I did get it going for a while. However, the camera has since died again, and has been dead for a few months - I just didn’t want to deal with it at the time. I got around to it a few days ago, and swapped the camera module with a “known good” one from a donor (BER), to find it kept having issues.
+
The webcam has never worked on this laptop for a while, and I did get it going for a while. However, the camera has since died again, and has been dead for a few months - I just didn’t want to deal with it at the time.
-
I’ve also reset the BIOS back to factory defaults as a good measure before swapping the module, including things like the port and security settings as well, but the issue remains. I even did it again to solve a black screen/no error POST condition to find the same issue occured.
+
So far, here’s what I tried:[br]
+
* Reset the BIOS back to defaults - no changes.[br]
+
* Swapped the camera (KG used) - no change, did not swap the cable.[br]
+
* Reset the BIOS again with a new camera - again, no change.[br]
+
* Checked the port security settings - no issues found, and the BIOS reset fixed anything that may have been wrong.[br]
+
* Pulled the CMOS battery to fix a black screen/fan at full speed issue - unintended 3rd BIOS reset, with no change.
-
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor. I will not buy new parts that I do not have in stock, as this means the machine is being retired in a few years but still works.***
+
Short of replacing the cable and webcam into a “known good” shell I can move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor. I will not buy new parts that I do not have in stock, as this means the machine is being retired in a few years but still works.***
The webcam has never worked on this laptop for a while, and I did get it going for a while. However, the camera has since died again, and has been dead for a few months - I just didn’t want to deal with it at the time. I got around to it a few days ago, and swapped the camera module with a “known good” one from a donor (BER), to find it kept having issues.
I’ve also reset the BIOS back to factory defaults as a good measure before swapping the module, including things like the port and security settings as well, but the issue remains. I even did it again to solve a black screen/no error POST condition to find the same issue occured.
-
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor, so I will not be buying parts and will be sending this to retirement from production in a few years, or if the machine keeps acting up and more parts fail.***
+
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor. I will not buy new parts that I do not have in stock, as this means the machine is being retired in a few years but still works.***
The webcam has never worked on this laptop for a while, and I just left it be at some point thinking I’d address it. The time came I did by swapping for a used known good module from an 840 G3 that just couldn’t be rebuilt economically as I needed to replace several chassis parts and the battery, so I use it for parts. This camera is known good, so it’s not a fault of the camera I installed as the issue persists.
+
The webcam has never worked on this laptop for a while, and I did get it going for a while. However, the camera has since died again, and has been dead for a few months - I just didn’t want to deal with it at the time. I got around to it a few days ago, and swapped the camera module with a “known good” one from a donor (BER), to find it kept having issues.
-
I’ve reset the BIOS back to factory defaults as a good measure, including things like the port and security settings as well, but the issue remains.
+
I’ve also reset the BIOS back to factory defaults as a good measure before swapping the module, including things like the port and security settings as well, but the issue remains. I even did it again to solve a black screen/no error POST condition to find the same issue occured.
-
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? ***This laptop is in maintenance mode due to the 6th gen processor, so I will not be buying parts and will be sending this to retirement from production.***
+
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? ***READ: This laptop is in maintenance mode due to the 6th gen processor, so I will not be buying parts and will be sending this to retirement from production in a few years, or if the machine keeps acting up and more parts fail.***
The webcam has never worked on this laptop for a while, and I just left it be at some point thinking I’d address it. The time came I did by swapping for a used known good module from an 840 G3 that just couldn’t be rebuilt economically as I needed to replace several chassis parts and the battery, so I use it for parts. This camera is known good, so it’s not a fault of the camera I installed as the issue persists.
I’ve reset the BIOS back to factory defaults as a good measure, including things like the port and security settings as well, but the issue remains.
-
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? This laptop is in maintenance mode due to the 6th gen processor, so I will not be buying parts.
+
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? ***This laptop is in maintenance mode due to the 6th gen processor, so I will not be buying parts and will be sending this to retirement from production.***
[image|2554502]
The webcam has never worked on this laptop for a while, and I just left it be at some point thinking I’d address it. The time came I did by swapping for a used known good module from an 840 G3 that just couldn’t be rebuilt economically as I needed to replace several chassis parts and the battery, so I use it for parts. This camera is known good, so it’s not a fault of the camera I installed as the issue persists.
I’ve reset the BIOS back to factory defaults as a good measure, including things like the port and security settings as well, but the issue remains.
Short of replacing the cable and webcam into a “known good” shell I just need to move my screen to, is there anything else I can try? This laptop is in maintenance mode due to the 6th gen processor, so I will not be buying parts.