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現在のバージョン作成者: zel

タイトル:

Why is my phone touchscreen not working sometimes?

テキスト:

I just got an Samsung A11 two months ago, everything works fine except for the screen.
The screen sometimes becomes untouchable but it works again if I lock and unlock the screen, is this a software or a hardware issue?
I’ve tried resetting my phone but it still happens from time to time.
+
+Edit: I’ve never dropped the phone nor has the phone been touched with water, I also have a screen protector on.

デバイス:

Samsung Galaxy A10

ステータス:

open

オリジナル投稿者: zel

タイトル:

Why is my phone touchscreen not working sometimes?

テキスト:

I just got an Samsung A11 two months ago, everything works fine except for the screen.

The screen sometimes becomes untouchable but it works again if I lock and unlock the screen, is this a software or a hardware issue?

I’ve tried resetting my phone but it still happens from time to time.

デバイス:

Samsung Galaxy A10

ステータス:

open