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現在のバージョン作成者: oldturkey03 (投票の詳細) ,

タイトル:

Boot Looping after firmware upgrade

テキスト:

Hi

I have an iPhone 7 Plus which didn’t have any known physical issues up to now. The other night I installed the latest Apple software on my phone and then straight after the attempted software update (big mistake!) my  iPhone went into a continuous boot loop where the Apple logo is constantly displayed.

i took the phone to the Apple Store Genius Bar and as I guessed they were just following a set script in terms of the useless help they try to give customers. they advised I either update the software or restore the phone which wipes all content. Restore is not an option for me as my data is not backed up so after trying the update option and waiting 20 mins for it to complete, turns out it failed to

resolve the boot loop issue.

i took the phone to my  local iPhone repair shop who

talked a lot more sense and they said I need to get the ic chip repaired but I wanted to check with any of you who have had the same issue if this is the correct thing to do?

thanks

デバイス:

iPhone 7 Plus

ステータス:

open

アンサーフォーラムの回答が承認:

598009

オリジナル投稿者: Rick ,

タイトル:

Boot Looping after firmware upgrade

テキスト:

Hi

I have an iPhone 7 Plus which didn’t have any known physical issues up to now. The other night I installed the latest Apple software on my phone and then straight after the attempted software update (big mistake!) my  iPhone went into a continuous boot loop where the Apple logo is constantly displayed.

i took the phone to the Apple Store Genius Bar and as I guessed they were just following a set script in terms of the useless help they try to give customers. they advised I either update the software or restore the phone which wipes all content. Restore is not an option for me as my data is not backed up so after trying the update option and waiting 20 mins for it to complete, turns out it failed to

resolve the boot loop issue.

i took the phone to my  local iPhone repair shop who

talked a lot more sense and they said I need to get the ic chip repaired but I wanted to check with any of you who have had the same issue if this is the correct thing to do?

thanks

デバイス:

iPhone 7 Plus

ステータス:

open