this is most likely a bios related issue
disconnect the power cord
remove your battery
hold the power button down for 20 seconds
remove the back panel and locate the coin-cell battery which should be in upper left hand corner
remove the battery
wait 15 seconds then reinsert the coin-cell battery
connect your power cord
press the power button
rest your laptop settings
log into your laptop
check for bios and critical updates and install them
restart your laptop
NOTE: There may be multiple bios updates which need to be applied thus don’t be surprised if you need to repeat these steps a few times