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オリジナル投稿者: Jessica Dent ,

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When you mentioned the screen wouldn’t close was that the old battery or new one? To me this issue sounds like 1 of 3 things.

You could have a charging port issue but that’s not entirely likely since it does register as being plugged in. [br]

You could have been sent a defective battery and in that case would need to replace it.[br]

Your phone could have a Tristar issue.

Out of those three I’d say its probably a defective battery

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