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現在のバージョン作成者: Owen G ,

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I have a C410W brand new, which been sitting in storage for several years as redundant, until today. I unpacked the box, everything thing looked good. Tried to set it up but found I have the very same experience as described here. Printer is not found whether by Wifi or USB. I press “power”, blue light comes on on, less than a second later (and for less than a second) the WPS light flashes, then I get a solid yellow indicator light. The printer never cycles on. The only way to power off is to unplug. Holding the power button for any length of time (the “power drain”) does not turn off the printer.
I have a C410W brand new, which been sitting in storage for several years as redundant, until today. I unpacked the box, everything thing looked good. Tried to set it up but found I have the very same experience as described here. Printer is not found whether by Wifi or USB. I press “power”, blue light comes on on, less than a second later (and for less than a second) the WPS light flashes, then I get a solid yellow indicator light. The printer never cycles on. The only way to power off is to unplug. Holding the power button for any length of time (the “power drain”) does not turn off the printer.
 
I contacted HP support (they bought the Samsung printer division) and, after registering my “product” (opened the box today), they said they could not help me because it is out of warranty! The last bad experience I had with an electronic device and the lack of support was also with a Samsung (a $1500 blue ray player!).
 
Anyone want to buy 4 brand new cartridges and a fuser?

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オリジナル投稿者: Owen G ,

テキスト:

I have a C410W brand new, been sitting in storage for several years as redundant, until today. I unpacked the box, everything thing looked good. Tried to set it up but found I have the very same experience as described here. Printer is not found whether by Wifi or USB. I press “power”, blue light comes on on, less than a second later (and for less than a second) the WPS light flashes, then I get a solid yellow indicator light. The only way to power off is to unplug. Holding the power button for any length of time (the “power drain”) does not turn off the printer.

I contacted HP support (they bought the Samsung printer division) and, after registering my “product” (opened the box today), they said they could not help me because it is out of warranty! The last bad experience I had with an electronic device and the lack of support was also with a Samsung (a $1500 blue ray player!).

Anyone want to buy 4 brand new cartridges and a fuser?

ステータス:

open