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オリジナル投稿者: Susan Snelgrove ,

タイトル:

Why does the printer say that a cartridge isn't installed when it is?

テキスト:

I have installed a new yellow ink cartridge and it says it appears to be missing or damaged.  I have tried with another cartridge and also the one that I had taken out and got the same message

デバイス:

HP Photosmart 5520

ステータス:

open