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現在のバージョン作成者: adam ,

テキスト:

The Mate 9 has two camera modules on the back. One is color, the other monochrome. So in this case your color camera is the only individual part that is malfunctioning.
 
Self contained cell phone camera modules include tiny motors that move the lens elements back and forth to focus the image. If the motors fail or the moving parts get stuck then the camera focus stays locked in place. Try bringing you color camera within 6 inches of an object. Slowly back away and you may find that the focus is perfect at a specific range. That will confirm the lenses are not moving.
 
Steps to solve this would be:
 
1. Try a software reset. You almost certainly have a hardware problem and this is almost certainly a waste of time... But you can try it anyway.
 
2. Try hitting it! I do NOT mean randomly dropping you phone and I do NOT mean smacking it against a hard surface. Try first tapping two fingers against the camera lens as hard as you can manage with two fingers. If unsuccessful, hold the body of the phone securely in your dominant hand with the back facing out. With your other hand held open, slam the back of the phone against your palm in a clapping motion.
 
Note that if you do successfully "free" the camera. This problem is know to return.
 
3. Send your phone to Huawei for warranty repair.
 
4. If warranty is not an option, open the phone and replace the camera module.

ステータス:

open

編集者: adam ,

テキスト:

The Mate 9 has two camera modules on the back. One is color, the other monochrome. So in this case your color camera is the only individual part that is malfunctioning.
 
Self contained cell phone camera modules include tiny motors that move the lens elements back and forth to focus the image. If the motors fail or the moving parts get stuck then the camera focus stays locked in place. Try bringing you color camera within 6 inches of an object. Slowly back away and you may find that the focus is perfect at a specific range. That will confirm the lenses are not moving.
 
Steps to solve this would be:
 
1. Try a software reset. You almost certainly have a hardware problem and this is almost certainly a waste of time... But you can try it anyway.
 
2. Try hitting it! I do NOT mean randomly dropping you phone and I do NOT mean smacking it against a hard surface. Try first tapping two fingers against the camera lens as hard as you can manage with two fingers. If unsuccessful, hold the body of the phone securely in your dominant hand with the back facing out. With your other hand held open, slam the back of the phone against your palm in a clapping motion.

3. Open
3. Send your phone to Huawei for warranty repair.
4. If warranty is not an option, open
the phone and replace the camera module.

3. Open
3. Send your phone to Huawei for warranty repair.
4. If warranty is not an option, open
the phone and replace the camera module.

ステータス:

open

編集者: adam ,

テキスト:

The Mate 9 has two camera modules on the back. One is color, the other monochrome. So in this case your color camera is the only individual part that is malfunctioning.
 
Self contained cell phone camera modules include tiny motors that move the lens elements back and forth to focus the image. If the motors fail or the moving parts get stuck then the camera focus stays locked in place. Try bringing you color camera within 6 inches of an object. Slowly back away and you may find that the focus is perfect at a specific range. That will confirm the lenses are not moving.
 
Steps to solve this would be:
 
1. Try a software reset. You almost certainly have a hardware problem and this is almost certainly a waste of time... But you can try init anyway.
1. Try a software reset. You almost certainly have a hardware problem and this is almost certainly a waste of time... But you can try init anyway.
 
2. Try hitting it! I do NOT mean randomly dropping you phone and I do NOT mean smacking it against a hard surface. Try first tapping two fingers against the camera lens as hard as you can manage with two fingers. If unsuccessful, hold the body of the phone securely in your dominant hand with the back facing out. With your other hand held open, slam the back of the phone against your palm in a clapping motion.
 
3. Open the phone and replace the camera module.

ステータス:

open

編集者: adam ,

テキスト:

The Mate 9 has two camera modules on the back. One is color, the other monochrome. So in this case your color camera is the only individual part that is malfunctioning.
 
Self contained cell phone camera modules include tiny motors that move the lens elements back and forth to focus the image. If the motors fail or the moving parts get stuck then the camera focus stays locked in place. Try bringing you color camera within 6 inches of an object. Slowly back away and you may find that the focus ais perfect at a specific range. That will confirm the lenses are not moving.
Self contained cell phone camera modules include tiny motors that move the lens elements back and forth to focus the image. If the motors fail or the moving parts get stuck then the camera focus stays locked in place. Try bringing you color camera within 6 inches of an object. Slowly back away and you may find that the focus ais perfect at a specific range. That will confirm the lenses are not moving.
 
Steps to solve this would be:
 
1. Try a software reset. You almost certainly have a hardware problem and this is almost certainly a waste of time... But you can try in anyway.
 
2. Try hitting it! I do NOT mean randomly dropping you phone and I do NOT mean smacking it against a hard surface. Try first tapping two fingers against the camera lens as hard as you can manage with two fingers. If unsuccessful, hold the body of the phone securely in your dominant hand with the back facing out. With your other hand held open, slam the back of the phone against your palm in a clapping motion.
 
3. Open the phone and replace the camera module.

ステータス:

open

オリジナル投稿者: adam ,

テキスト:

The Mate 9 has two camera modules on the back.  One is color, the other monochrome.  So in this case your color camera is the only individual part that is malfunctioning.

Self contained cell phone camera modules include tiny motors that move the lens elements back and forth to focus the image.  If the motors fail or the moving parts get stuck then the camera focus stays locked in place.  Try bringing you color camera within 6 inches of an object.  Slowly back away and you may find that the focus a perfect at a specific range.  That will confirm the lenses are not moving.

Steps to solve this would be:

1. Try a software reset.  You almost certainly have a hardware problem and this is almost certainly a waste of time... But you can try in anyway.

2. Try hitting it! I do NOT mean randomly dropping you phone and I do NOT mean smacking it against a hard surface.  Try first tapping two fingers against the camera lens as hard as you can manage with two fingers. If unsuccessful, hold the body of the phone securely in your dominant hand with the back facing out. With your other hand held open, slam the back of the phone against your palm in a clapping motion.

3. Open the phone and replace the camera module.

ステータス:

open