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現在のバージョン作成者: Aiden Witting ,

タイトル:

Why does my screen turn black whilst everything is still running?

テキスト:

I have this problem once a day. The only solution is closing and reopening the lid a few times, and if that doesn't work I restart the inspirion until it stops. The screen will go black but you can still make out what is supposed to be there a tiny bit. I asked dell about this problem and they said to update the drivers, which I have done. But also downgrade BIOS to 1.2? I have downloaded the file and tried to downgrade but it is unsupported, I might have to reset my laptop but i'm not sure if this will solve the problem. This is a refurbished laptop from DELL, everything else works perfectly except for this particular problem that seems to happen whenever it wants to. I have adjusted the settings so that the display never sleeps and I have tried to change every possible power setting so this might actually go away, but like I said it will happen when it wants to.

デバイス:

Dell Inspiron 7000 series 7737

ステータス:

open

承認済み回答:

467277

オリジナル投稿者: Aiden Witting ,

タイトル:

Why does my screen turn black whilst everything is still running?

テキスト:

I have this problem once a day. The only solution is closing and reopening the lid a few times, and if that doesn't work I restart the inspirion until it stops. The screen will go black but you can still make out what is supposed to be there a tiny bit. I asked dell about this problem and they said to update the drivers, which I have done. But also downgrade BIOS to 1.2? I have downloaded the file and tried to downgrade but it is unsupported, I might have to reset my laptop but i'm not sure if this will solve the problem. This is a refurbished laptop from DELL, everything else works perfectly except for this particular problem that seems to happen whenever it wants to. I have adjusted the settings so that the display never sleeps and I have tried to change every possible power setting so this might actually go away, but like I said it will happen when it wants to.

デバイス:

Dell Inspiron 7000 series 7737

ステータス:

open