メインコンテンツにスキップ
ヘルプ

現在のバージョン作成者: oldturkey03 (投票の詳細)

タイトル:

Laptop keeps losing internet connection

テキスト:

I purchased a new laptop at the start of September. It's been working great, except in the last two weeks I keep losing my internet connection.

Within just the last two weeks, I've had some other family members come to live with me. They're able to access the internet with their devices, no problem. But my computer keeps losing its connection.

Even during the times I can't access the internet, my computer shows that it's connected to the network. The built-in network troubleshooter can't find anything wrong. If I restart the router, sometimes it helps. Sometimes it doesn't. Even if it helps, it's only a temporary fix.

I've tried using different browsers, disabling firewalls, restarting the computer, updating OS software, scanning for malware, etc. I'm at my wit's end.

Any ideas?

デバイス:

Dell Inspiron 15

ステータス:

open

アンサーフォーラムの回答が承認:

+435195

オリジナル投稿者: Caitlin

タイトル:

Laptop keeps losing internet connection

テキスト:

I purchased a new laptop at the start of September. It's been working great, except in the last two weeks I keep losing my internet connection.

Within just the last two weeks, I've had some other family members come to live with me. They're able to access the internet with their devices, no problem. But my computer keeps losing its connection.

Even during the times I can't access the internet, my computer shows that it's connected to the network. The built-in network troubleshooter can't find anything wrong. If I restart the router, sometimes it helps. Sometimes it doesn't. Even if it helps, it's only a temporary fix.

I've tried using different browsers, disabling firewalls, restarting the computer, updating OS software, scanning for malware, etc. I'm at my wit's end.

Any ideas?

デバイス:

Dell Inspiron 15

ステータス:

open