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オリジナル投稿者: Andy Smith ,

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Considered that your phone can't be recognized by the laptop after dropped, you might need to get it repaired first. This problem might cause by the internal damaged, loosen battery interface, etc.  But I would suggest you connect your phone to iTunes to see if iTunes can give you some error code to find out the issue. As for recover data from dead iPhone, try checking both in iCloud and iTunes to see if you have created a backup before.

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