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オリジナル投稿者: Kevin D ,

テキスト:

Hey

I asume you mean a toshiba satelite c40 ?

It is a windows 10 laptop?

Is there an erro on the screen? does it reboot after going "blank" ? and in lock you mean error : wrong pasword?

Try to start the laptop in safe mode , try to log on.

or try to reboot the laptop and do a system restore ( due to faults in OS ?)

to start up in safe mode: reboot the laptop and press esc or F12

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