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Current version by: oldturkey03 (vote details) ,

タイトル:

Fast charging not working properly

Text:

Hi!

A week ago, I received my galaxy s8+ as a pre-order. The phone worked properly, until it didn't charge fast anymore... everytime I plug in my charging cable (the same cable and adapter that came with the phone) a pop-up appears saying that it can only charge slow and  I had to be sure that the charger was plugged in properly. I then tried cleaning the port with a thin plastic stick. This worked for about an hour, whereafter it stopped working. Until now, it still takes 6 hours for a full charge..

Does anyone know how I can clean the port properly, without damaging it?

Thanks in advance!!

デバイス:

Samsung Galaxy S8 Plus

Status:

open

Accepted Answer:

394710

Original post by: nabil ,

タイトル:

Fast charging not working properly

Text:

Hi!

A week ago, I received my galaxy s8+ as a pre-order. The phone worked properly, until it didn't charge fast anymore... everytime I plug in my charging cable (the same cable and adapter that came with the phone) a pop-up appears saying that it can only charge slow and  I had to be sure that the charger was plugged in properly. I then tried cleaning the port with a thin plastic stick. This worked for about an hour, whereafter it stopped working. Until now, it still takes 6 hours for a full charge..

Does anyone know how I can clean the port properly, without damaging it?

Thanks in advance!!

デバイス:

Samsung Galaxy S8 Plus

Status:

open