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オリジナル投稿者: iApple ,

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Hi ingrid, here's something you can try:

- Hold down the power and the mute buttons for about 2 minutes until the lights flash. If it doesn't work the first time, you may have to do it a couple of times to get it working. This happened my friend before and the 5th time did the trick.

-Let me know if this helps

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