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オリジナル投稿者: stylishjohn ,

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try restarting the computer in safe mode and try resettings the password fo your admin account using command .  if you have already setup a email account  with you admin user account ( windows 8, 8.1, 10 )

than you can also log in using that email . for other steps visit [https://goo.gl/fWBt3p|FIX-how-to-reset-windows-password-] . See if this works

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