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Original post by: Kevin D ,

Text:

did you tried to reset the device? most of the times this will help.

or clean the rollers.

how to reset or try other steps follow this link :

its in dutch but normaly you can translate the page to english.

If it doesn't help  contact us again.

http://support.hp.com/be-nl/document/c02187236

Kind regards

Kevin

Status:

open