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オリジナル投稿者: Jimfixer ,

テキスト:

Go into your device manager and see if there's any yellow "!" mark on the universal serial bus controller(USB for short) if so you may just need to reinstall the drivers if not it may be something that is hardware related which would involve opening the laptop. You can get into the device manager quickly by pressing the windows key and pause break then look to the top left corner and click on device manager usb will be at the bottom or near the bottom of the list. Hope this helps

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