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オリジナル投稿者: danahizerslougha ,

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October 3rd, 2015 (FIXED)

Hello all,

I had the same issue after a 'paper jam', I'm using Epson Stylus NX100. After MANY issues leading up getting my printer to print again, once it started working and tried to print for the first time in a year I got this crap.

PLEASE TURN OFF YOUR PRINTER, UNPLUG THE POWER AND THEN PRESS THE POWER BUTTON AGAIN FOR GOOD MEASURE!

My solution, was to create another jam since I pulled the paper out from the top (going the opposite direction as the paper should have been going). I had to remove the scanner (A couple ribbon cables), it snaps right back on, there's a little door you can push out to access to reconnect them. Then comes the outer shell part, which is much more simple (3 screws on the back), there is also a ribbon cable that happens to be the power cable so don't forget to put it back!

Once you get the paper to the end of the tiny black rollers attached to the white plastic pieces there is a gear on the left side that has some sort of clear plastic piece on it. Gently roll that so it feeds the paper further down. Let go about half way down. Put everything back together and you should be good to go!

I also had non eom ink cartridge issues, and lots of "empty ink" following up to this. I was able to fix that and would gladly explain to anyone who may be having the same problem.

I hope everyone has got this problem fixed or at least this helps!

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