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オリジナル投稿者: oldturkey03 ,

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Teazia Johnson, sounds like a broken display assembly.  You will have to replace it. Here is a [https://www.youtube.com/watch?v=RhuPnfOvAvY|decent video] that should help you with that. The replacement part is available at places [http://www.repairpartsplus.com/Replacement-LCD-Screen-and-Digitizer-for-ZTE-ZMax-p/gpz11001.htm|like this] as well as many others.

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