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オリジナル投稿者: murrx ,

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hello,

Have you only a plug in symbol without the battery symbol ? please follow tha steps in this link [http://www.microsoft.com/surface/en-us/support/hardware-and-drivers/surface-battery-wont-charge|surface-battery-wont-charge] !.

if you done that and no result ,then is one of three your charge kabel maybe is broken or Check the connectors on both the power supply's connector and on the charging port (on the side of Surface itself) ! at the end of  IS THE BATTERY ! IS BROKEN ! .

Please go exactly according to the instructions on the page!

and tell me about it if what needs to be repaired, I'll help you.

I'd bet more on the battery it is broken!

sorry for my bad english!

best regards, murrx

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