Thanks!

⟐ Commented 2月 10, 2022 at 3:30 GMT-7

⟐ Commented 9月 04, 2017 at 22:39 GMT-7

I live in Ukraine. My friend from California bought iphone 6 and brought it to me, so have no possibility to return it back to Apple, we haven't got autorized apple distributors.

After unboxing I recovered it with my iphone 5s backup . And tried to make a call, all I heard was Nothing. Another person always hear me well but I don't hear anything even if I switch to the speaker and headphones as well.

I tried to use skype. it works I do hear everything. So made a conclusion that my earpiece works as well as speakerphone, because it works in youtube app and etc.

What I've already tried:

- Restore it from iTunes (3 times)

- Tried another sim card of another carrier.

- My sim card works in iphone 5s, checked all the problems might be related to carrier.

- Chatted with Apple support (2 consultants, 1 supervisor, all options exhausted)

I found smth related to my question here I can't hear my phone calls unless I put it on speaker., but in my situation speakerphone doesn't work also while calling and I'm sure my earpiece is not broken, it's some kinda software bug, that makes my phone a brick

Maybe smb have faced with such issue and can suggest something valuable,

thank you

p.s. sorry for my English

⟐ Commented 2月 11, 2021 at 15:17 GMT-7

⟐ Commented 10月 12, 2017 at 18:25 GMT-7

⟐ Commented 11月 21, 2022 at 23:45 GMT-7

I don't know if i should try a different SIM reader, my abilities don't stretch that far so will have to pay. I'm more concerned it could be an issue on the board as the SIM reader looks perfectly fine.

⟐ Answered 9月 12, 2023 at 21:16 GMT-7

⟐ Answer deleted 3月 23, 2021 at 1:29 GMT-7

This question has been on my mind for years now I have yet to find an answer so I have come here to gather like minded people to find a solution.

What I am running into is screens coming loose from the frame of the screen its self (not the frame or casing of the iPhone).

A lot of my parts have been coming back from costumers with the screen coming up or loose. Mainly on iPhone 5S, 5C, and 5. But sometimes even on 4S and 4.

I am wanting to find some type of adhesive that is redly available on amazon or ebay or even local stores such as walmart or lowes.

Basically I need something that is exactly what Apple uses which I know is probably a protected patent but there should be something close out there. Something that is in a Gel form so it is easily controllable and only goes where you want it to go. Bonds quickly at around 15 seconds. But then once it dries is flexible like silicone.

I have been using Loctites Gel Control super glue which is great as far as control and bonding quickly, but it can damage the iPhone. I have seen it to where the glue will crack and it either becomes un-bonded again, or the glass gives before the glue and cracks the glass, or pulls the paint off underneath.

This needs to be solved not only for screens coming back defective so that we can provide a proper adhesive, but would also be great to find for those shops doing a "Glass only" replacement and needs to re-adhere the frame to the Glass, Digitizer, LCD assembly after curing the UV Glue.

Okay okay, I'm probably rambling at this point but you get the idea. Any feedback would be great.

Thanks!

⟐ Commented 1月 04, 2024 at 16:38 GMT-7

⟐ Commented 2月 09, 2022 at 19:21 GMT-7

⟐ Commented 2月 12, 2026 at 12:09 GMT-7

In the last 2 weeks, almost every single 4S I have repaired (using the same aftermarket parts I have always sourced) the phone is now showing Searching... when the phone is turned back on.

I have had some that show the following:

Searching.... 3G

And they actually have signal, but no showing of bars or signal strength.

Others show the following

Searching....

And do not have reception at all. Removing the sim card and tray does not even generate the 'No sim card' message. So it is almost like the phone does not even recognise the sim card is installed.

I have come across a couple of work around solutions to get the signal back.

1. Start phone with no sim tray. Once phone is booted insert sim tray. This has only worked maybe once or twice.

2. Start the phone with an invalid sim (from another carrier). The phone then recognizes this invalid sim and asks the phone to be activated. I can then remove the invalid sim, put in the correct sim, it prompts for the sim lock. Once sim lock is cleared phone is back to normal.

3. Boot phone with sim in, get Searching... message. Turn on and connect to a Wifi signal, then remove the sim. No sim message appears. Re-insert sim, it prompts for sim lock. Once sim lock code entered phone is fine.

It almost seems as though if the sim has a lock, the phone is not bringing up the 'Sim Locked, Unlock' message. Most of the workarounds I have found produce the "Sim Locked" message after the procedure that then allows reception again.

From what I can tell, all of these phones have IOS 6.0 or later and Modem 3.0.04

I would like to know what is causing this and how to more quickly resolve this issue.

Have any other repairers been having these issues?

Thanks in advance.

As the original poster of this thread I have to say that after seeing this issue over and over again (easily more than 100 iphones) I can say that whenever there is a service issue, simply setting the correct date and time will restore service. Sometimes the phone needs to be rebooted twice, but most of the time one reboot is fine. If there is a sim pin, that will complicate the process. Usually when there is a sim pin it takes longer for the phone to recognise the sim and give you the sim pin prompt. But again, it always comes good.

Now if the phone had signal issues before the phone was repaired, then you will continue to have issues after a screen replacement. They are not directly linked at all. Also, there are lots of issues with carrier locked phones and stolen phones. I have people all the time come in to have a phone repaired that they 'just bought cheap of ebay' or 'just bought cheap of a friend of a friend'. We repair, and then they go and chuck any old sim at it and expect it to work. When it doesn't they assume it is our fault the phone is 'broken' and not working. So be careful with signal issues, the problem can be for many varying reasons.

⟐ Commented 7月 03, 2017 at 14:40 GMT-7

⟐ Commented 9月 14, 2017 at 1:06 GMT-7

⟐ Commented 3月 09, 2023 at 7:01 GMT-7

I already tried to restore, didn't work.

Tested battery and the screen on a different phone and it works fine.

The only way I am able to boot up the by disconnecting the screen assembly completely and iTunes will recognize the phone and it seem to work fine.

How would you fix this issue?

⟐ Commented 3月 04, 2025 at 5:57 GMT-7

⟐ Answered 7月 15, 2025 at 4:17 GMT-7

⟐ Commented 6月 04, 2023 at 5:14 GMT-7

The biggest problem that I wish to talk about is (I mentioned the above just in case someone knows if it's linked altogether or if I probably just need to get a new one or do a hard reset or something...)

So currently, my earphones/earbuds don't work. They are the ones issued along with the iPhone itself. I have 1 that came with this iPhone 7, which only has the lightning jack as well as my older one from my iPhone 5S or 6 (can't remember) as well as the audio jack to lightning adapter that came with this iPhone 7. Both of them do not work, and instead, the audio is played from the iPhone speakers when I plug any of the earbuds in. The earbuds do work as I have just tried them on a computer. The lightning dock does work as well as I managed to charge it through the wall last night, as well as from a portable charger while I am on the go.

Currently, I have only tried restarting the iPhones and hard restarting it. Also, trying to clear the lightning dock of debris (if any), as well as tracing both my audio cables to look for any breakage of sorts, but the older cable does work as I plugged it into another audio source. Any help would be really appreciated!

⟐ Commented 12月 03, 2022 at 15:33 GMT-7

At our shop we have been replacing screens on the iPhone 7 since December of last year. We have not had any problems with the home button becoming deactivated after a repair till about a month ago.

We started seeing a few cases where the phone button would not function after putting on the new screen. The phone would either not wake up from a black screen and only recognized it was being pressed when the screen was on. Then after entering the passcode it would not function at all. Sometimes it gives a messaging saying "iPhone home button needs servicing" and automatically activates the assistive touch. In other cases it just says the familiar "unable to active touch ID" like it has with all the older models with touch ID functionality. This may be related to which IOS it is on.

Until a few days ago we assumed it was the screens we were replacing it with since we did not damage the home button in any of the cases. But this week we tested an iphone 7 that someone brought us with a cracked screen. There was no issue with the home button after the screen was cracked and no message saying "iphone home button may need servicing"

All we did was power off the phone and disconnect the battery with the screen flex cables still attached. Then we reconnected it and upon bootup the phone gave the "unable to activate touch ID) message.

This might be a software but with the version of IOS the phone was on, sadly we were unable to check.

⟐ Commented 11月 20, 2024 at 13:25 GMT-7

Tried restoring using both recovery mode and dfu mode. Both times it will get stuck on the same screen. What strange is that her esim is still registered even after restoring with dfu mode. Is this a hardware malfunction?? Have not seen this before.

⟐ Answered 2月 10, 2024 at 5:59 GMT-7

I tried to charge it with my wall adapter, car adapter, and I tried hooking it up with USB to my laptop and nothing has worked.

Do you think this a battery issue since it doesn't even show a "charging" symbol when I plug it in? It is an older phone and I've never replaced any parts on it.

I want to avoid having to restore since I will lose all my data and photos (which wasn't properly backed up the last time I connected to iTunes). :( Please help!

⟐ Answered 10月 26, 2020 at 23:44 GMT-7